I understand this is all from understaffed barely trained people but why should I pay more than I payed when I was a guest before for such an obviously inferior experience? Motor City is a beautiful property and that’s why I booked but I am disappointed.

There were only two other people at the bar and their private conversation was more important than us getting a drink.

(If all this has you craving a Nando’s instead, there’s one of those in Motor City, too.) Open Sunday-Wednesday 11am-midnight, Thursday-Saturday 11am-1am R29, Fox Hill 5 Uptown, Motor City pepes.ae. We wanted to spend the morning in the casino but ended up leaving because the bartender ignored us and we had enough. There’s also a vegetarian-friendly menu with a paneer wrap, paneer rice and veggie burger. Cleaning staff outside our room, security outside the casino entrance and the bartender inside the casino all having extremely loud some inappropriate private conversations in front of guests. Worst things were the urine smell in the bathroom, moldy tea bags in the coffee maker, ripped sheets, furniture was stinky and after we left check in an unbelievable level of unprofessional staff. If we were offered a discount like I later heard other casinos in town had given guests I would not complain. A casino that charges $385 a night couldn’t get a couple of glasses for us? We didn’t know about the strike until we pulled in. When my wife went down to ask the desk for a couple of glasses for cocktails in our room a different staff member would not help her out. She politely informed us that because of the strike service was limited. She was really nice and informative and gave us the room that we wanted. The only positive experience was the woman who checked us in.

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